FAQ

Make Me Visible is for people carrying serious legal, medical, financial, workplace, family, and personal breakdowns without reliable backing. It is especially relevant when several systems are involved at once, each person sees only one piece, and you are left coordinating everything alone. This is not for people facing self-induced circumstances who still have other systems that work for them when one breaks down. This is for people facing complete abandonment with nowhere to turn. It is for people who have faced serious danger and received zero intervention despite correctly following every required process.

No. You do not need a diagnosis, filed case, agency finding, and perfect paper trail to start an intake. Tell us what is happening, which systems are involved, what you have already tried, where things stopped, and what you need most right now.

No. Make Me Visible is not a crisis hotline, emergency service, law-enforcement agency, and medical emergency provider. If you are in immediate danger and need urgent medical care, contact the appropriate local emergency service first. The platform is built for serious situations that need structure, follow-through, and longer-term direction.

No. Make Me Visible is not therapy and does not replace a licensed mental-health professional. The work is centered on organizing complex situations, tracking what happened, identifying where responsibility stopped, and helping people find a clearer path forward.

No. Make Me Visible is not a law firm and does not replace a lawyer, doctor, and other licensed professional. It can help you organize the full picture, prepare clear records, track next steps, and see where legal, medical, financial, workplace, and family issues overlap.

You may reach out about medical dismissal, financial exploitation, legal harm, workplace retaliation, family isolation, smear campaigns, repeated agency inaction, and another serious situation where you were left without consistent backing. The strongest fit is often a matter that crosses more than one system.

That is common. You do not need to tell the story perfectly. Start with a short summary, the people and systems involved, the actions you have already taken, where progress stopped, and what is most urgent. Clear structure can be built from there.

Your intake gives the team a first view of the situation, the systems involved, the level of complexity, and the type of help you are seeking. From there, Make Me Visible can determine whether the platform is a fit, which level may make sense, and whether more information is needed.

Response time depends on capacity, urgency, and the depth of the request. Some situations take longer to review because doing the work properly requires more than a quick reply. Submitting an intake does not promise immediate acceptance and a set response date.

No. An intake starts the conversation; it does not guarantee acceptance, representation, a public campaign, and a particular result. Capacity is limited, and priority may be given to situations with clear complexity, documented need, and a strong fit with the mission.

Include a brief summary, the systems involved, the most important dates, steps already taken, where the response failed, what is happening now, and what you want help moving forward. If you have records, describe them. Do not send every file before you are asked.

No. Begin with what you have. A timeline, a few key communications, case numbers, names, and a list of missing records can be enough for a first view. The goal at intake is to understand the shape of the situation, not to produce a finished case file.

That depends on the level of support, the agreed scope, available capacity, and the facts of the situation. Some levels focus on tools and organization. Higher levels may include deeper planning and guidance. No outside contact should be assumed unless it is clearly included in writing.

Not simply because you submitted an intake. Public visibility, press outreach, and use in the Accountability Archive would require a separate decision about what can be shared, what must stay private, and what records support the account. Never assume that asking for help automatically makes your story public.

The free Access Tier is a starting point. It includes intake and a case overview, basic educational guidance, access to core public resources, and direction on possible next steps. It is best for someone who is unsure what kind of support they need and whether the platform fits.

Guided Support is for people who need structure without deep ongoing involvement. At $29 to $99 per month, it may include guided templates, timeline and documentation structure, workflow guidance, light platform-based help, and progress tracking. The exact level depends on the option offered.

Case Navigation is for active, high-complexity situations that cross multiple systems. At $300 to $1,500 per month, it may include case structuring, document review, escalation guidance, help navigating overlapping issues, and ongoing strategic involvement based on complexity.

Intensive Case Support starts at $2,500 and is meant for severe and high-stakes situations needing concentrated involvement. It may include deep case reconstruction, close strategic support, multi-system issue mapping, intensive review, coordination planning, and a custom scope based on urgency and complexity.

Start with free intake if you are unsure. Guided Support may fit when you mainly need order and tools. Case Navigation may fit when several systems are active and templates are not enough. Intensive Case Support may fit when the stakes are high and the situation is affecting your ability to function.

Yes. Support can change as the situation changes, subject to fit, capacity, and a new agreement when needed. A person may begin with intake and Guided Support and later need Case Navigation. A high-touch matter may also step down once the most demanding work is complete.

Two people can use the same service name while needing very different amounts of time and involvement. Pricing reflects complexity, urgency, record volume, the number of systems involved, and the agreed scope. The exact price should be clear before paid work begins.

Yes. The Make Me Visible app is $5 per month for each user. The subscription gives the user access to advocacy, protection, and real support through the app. The service levels shown on the pricing page are separate. They apply when someone needs added structure, case navigation, intensive support, and paid help beyond the app subscription.

Yes. The free intake layer and lower-cost Guided Support were created to provide a starting point. Availability, features, and capacity may vary. Financial hardship does not automatically create access to higher-cost services at no charge, so the intake should state what is realistically affordable.

No. No honest platform can guarantee that an agency will act, a case will succeed, a professional will stay involved, and a situation will be resolved. Make Me Visible can help create clarity, structure, visibility, and stronger follow-through within the agreed scope.

Real support means staying oriented toward what happens next. It is more than a referral, a single reply, and general encouragement. The aim is to make the situation clearer, track where responsibility moved, and support the next step without pretending that one conversation has solved everything.

Protection means working toward a situation in which a person is not simply left exposed after serious risk has been reported and documented. It does not mean Make Me Visible can physically protect someone and take over the legal duties of police, courts, doctors, employers, and agencies.

Advocacy means action aimed at moving a stalled situation forward. Depending on the agreed work, that may involve clearer records, better questions, escalation planning, public accountability, and help preparing for the next conversation with a professional and institution.

You may still be a strong fit. Make Me Visible is not only for the point when everything is falling apart. People may need help rebuilding a timeline, making sense of repeated failures, preparing records, seeking accountability, and creating a more stable next chapter after the immediate crisis has passed.

Yes. The platform is meant to help with the full picture, not replace licensed care and representation. Tell the team which professionals are already involved and what each person is handling. Any contact and shared work should respect your existing agreements and professional boundaries.

List them by role and explain how each one connects to the situation. You do not need to decide who is legally responsible before reaching out. A clear timeline can show when responsibility passed from one person and institution to another and where follow-through stopped.